Rep: No problem, I totally understand. Can I send you a quick email with a rundown of how our CRM increases first call resolution rates by 50% within the first month? This script is useful because ...

Decades ago after completing my internship, I opted to stay on in the general surgery service at the type B hospital that I had come to call home ... passed the first ever resolution that directly ...

leading to shorter call handling times and improved first-call resolution rates. Essentially, you automate the process of agents needing to go dig for an answer while they have a customer on the line.

LogoDek currently offers free logos as a 768 x 768 PNG file. Though limited in image quality, low-resolution free logos can ...

Former President Donald Trump took the stage in Raleigh, North Carolina, on Monday and announced who he plans to call first if he wins the presidency on November 5. "I haven't met her, and I'm ...

Anyone who has bought a TV, or even thought about buying a TV, in the past few years will almost certainly have come across the term 4K resolution ... Sign up to be the first to know about ...

NPR's Up First is the news you need to start your day. The three biggest stories of the day, with reporting and analysis from NPR News — in 10 minutes. Available weekdays at 6:30 a.m. ET ...

The first Call of Duty game released on Xbox One and PlayStation 4, Call of Duty: Ghosts had very little to differentiate itself from the series’s past games. Part of it was in space ...

But good credit needs to be developed over time. Choosing one of the best first credit cards will get you started.

In short, it was all a bit of a disaster. A year later and Call of Duty fans are yet again faced with another campaign from the first-person shooter behemoth, this time the Raven Software ...

Commissions do not affect our editors' opinions or evaluations. First-time home buyers often have small down payments and lower credit scores. These characteristics can make it more challenging to ...