Is yours a business that's seriously struggling to retain customers? Good news: Building (and maintaining) the right ...

Retaining existing customers is essential for small and mid ... lost revenue—it’s the loss of potential referrals, repeat business and long-term trust. Unlike larger corporations that can ...

According to Bain & Company, attracting a new customer costs your business six to seven times more than retaining an existing one. You need to do what you can to continuously earn your customers ...

Digital marketers who leverage content well with existing customers ... company’s campaigns can become a liability rather than a tool that drives results. Marketers willing to increase their ...